Office 365 is part of Microsoft 365. You can license Office 365 alone or as part of a Microsoft 365 subscription. Microsoft 365 includes additional Security and compliance features as well as Windows licenses on top of Office 365. Whilst this course focuses on the features in the Office 365 component, it is also applicable to organisations deploying and administering Microsoft 365.
This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics.
Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.
This course has been updated to reflect the changes from Azure AD to Microsoft Entra.
This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.
Module 1: Planning and Provisioning Office 365
In this module, you will learn about setting up an Office 365 tenant for a trial or for a full deployment including the key technical decision points in both pilot and deployment phases. This module introduces the core services of Office 365 and how to configure DNS settings to add custom/vanity domains for use with all Office 365 services.
Lessons
Lab: Provisioning Office 365
Module 2: Managing Users and Groups in Office 365
After setting up your Office 365 tenant, the next stage is to give access to users. In this module, you will learn how to create, manage and license users in Office 365, via PowerShell and using synchronization with on-premises directory services. This module also introduces the different types of groups available in Office 365 and how they are used.
Lessons
Lab A: Managing Users and Groups in Office 365
Lab B: Planning and Configuring Directory Synchronisation
Module 3: Deploying and Configuring Tools and Applications for Office 365
This module looks at the tools and client applications you can use to connect to Office 365. You will learn about the options for configuring and deploying the Microsoft Apps for Enterprise (previously known as Microsoft Office/Office 365 Pro Plus) across web, Windows, Mac OSX and mobile platforms.
Lessons
Lab: Deploying and Configuring Tools and Applications for Office 365
Module 4: Planning and Managing Exchange Online
In this module, you will learn to create and manage mailboxes including shared group and resource mailboxes as well as distribution lists. You will then learn about Exchange Online permissions which offer more granular control of Exchange Online Administration than the Office 365 Administration roles.
This module also considers Mail Flow rules and email protection including anti-spam and anti-malware.
Lessons
Lab: Planning and Managing Exchange Online
Module 5: Planning and Managing SharePoint Online
This module introduces SharePoint Online and its role in providing other Office 365 services such as Microsoft Teams and OneDrive. In this module, you will learn how to plan and configure SharePoint Online including controlling External Sharing.
Lessons
Lab: Planning and Managing SharePoint Online
Module 6: Planning and Managing Microsoft Teams
Lessons
Lab: Planning and Managing Microsoft Teams
Module 7: Planning and Managing Other Office 365 Services
Lessons
Lab: Planning and Managing Office 365 Services
Module 8: Security and Compliance in Office 365
Lessons
Lab: Configure Security and Compliance in Office 365
Module 9: Reporting, Monitoring and Troubleshooting Office 365
This module looks at techniques for troubleshooting issues with Office 365 focusing on the core services. You will also learn about the reporting and monitoring tools and features available.
Lessons
Lab: Reporting, Monitoring and Troubleshooting in Office 365
After completing this module, students will be able to: