This is a 4-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. The skills you gain by attending this course include:
You’ll also learn how to:
Note: This course is also backwards compatible with Windows 10 as many of the technologies and principles remain the same.
This course is fully updated to Windows 11 23H2 and includes an overview of Windows Copilot
This course is aimed at IT professionals who support Windows 11 desktops, devices, users, and associated network and security resources. The secondary audience for this course is Desktop/Device Support Technicians (DSTs) who provide Tier 2 support to users with computers that are running the Windows 11 operating system (OS) in a on-premises environment.
Module 1: Installing Windows 11
This module describes the new features of Windows 11. The module also lists the hardware requirements for Windows 11, and describes the interactive installation process. The module then goes on to explain the various deployment options that could also be used in larger networks. The module also includes a review of the new user interface.
After completing this module, students will be able to:
Lab: Installing Windows 11:
Module 2: Upgrading and updating Windows 11
This module describes the various upgrade and migration options available for installers. It also discusses how to migrate user state following an upgrade or migration. In the second half of the module, students learn how to manage Windows 11 updates.
After completing this module, students will be able to:
Lab: Upgrading and updating Windows 11:
Module 3: Configuring Windows 11 devices
This module explains how to complete typical post-installation configuration options for Windows 11. Students also learn how to use both the Settings app and Control Panel to complete typical installation tasks.
After completing this module, students will be able to:
Lab: Configuring Windows 11 devices:
Module 4: Configuring network connectivity
This module provides guidance on configuring network settings, including how to set up and manage a VPN.
After completing this module, students will be able to:
Lab: Configuring network connectivity:
Module 5: Managing storage
This module describes a typical disk configuration for a Windows 11 computer. The module then provides guidance on how to manage both local storage, and how to configure access to remote storage, such as OneDrive. Students also learn how to enable and configure Storage Spaces.
After completing this module, students will be able to:
Lab: Managing storage:
Module 6: Managing files and printers
This module provides an overview of supported file systems, and explains use-case scenarios for each. Students then learn how to configure and manage access to shared files, how to implement file synchronization using Work Folders, and how to manage printer access.
After completing this module, students will be able to:
Lab: Managing files and printers:
Module 7: Managing apps in Windows 11
This module describes how to deploy apps to Windows 11 devices. Students also learn how to troubleshoot apps. Finally, the module also discusses how to configure Microsoft Edge browser settings.
After completing this module, students will be able to:
Lab: Managing apps in Windows 11:
Module 8: Implementing and managing security
This module outlines common security threats and available mitigations. Students then learn to configure user and group accounts and User Account Control (UAC) settings. The module also discusses data security issues, and then provides a description of available technologies that can help mitigate those threats, including Credential Guard, Exploit Guard, and BitLocker. Finally, the module explores ways that students can help secure network traffic.
After completing this module, students will be able to:
Lab: Implementing and managing security:
Module 9: Monitoring Windows 11
This module helps students identify performance-related problems with Windows 11 computers. Students also learn how to implement monitoring, including how to access and interpret event log data.
After completing this module, students will be able to:
Lab: Monitoring Windows 11
Module 10: Troubleshooting Windows 11
This module explores how to troubleshoot issues related to hardware devices and device drivers. It also covers how to recover Windows 11 computers that won’t start, or start with errors. Students also learn how to recover files.
After completing this module, students will be able to:
Lab: Troubleshooting Windows 11: